Posted on Tuesday, March 24, 2020
During this unprecedented time we understand the need for our clients and customers etc to be able to make contact with us.
So here are our business continuation plans and COVID-19/CORONA Virus Policy.
- Our Offices will remain closed to visitors for the time being.
- All Viewings have been temporarily suspended following Government advice.
- Most of our staff are working as normal from home and have full access to our systems and your information vis our cloud platforms.
- Our phone lines are being diverted to colleagues working from home. Please be patient as calls may not be answered as quickly as normal, but all messaged will be responded to.
- Business as Usual via Email, although replies may not be as prompt as normal, please be patient.
- Tenants MUST report any maintenance issues via ‘MyPropertyFile’ as per usual. You can find the link on the Tenant Web Page under Report Maintenance. We are dealing with these the best we can during these difficult times.. Please be patient and expect delays with non-Urgent Matters.
- If you need to make a payment for rent etc.. please make payment into the following bank account: Barclays: 20-09-72 Ac No 63217434 Using your name as ref.
- If you wish to email us, send your email to: Darwen@AinsworthLordEstates.com
- Please remember these are difficult times for us all so please be kind and patient to others. We are doing whatever we can for you to get through this as smoothly as possible.
Thank you, and more importantly keep safe and well… together we will get through this!
Paul, Deborah & Team
